As Customer Service / Front Desk Officer at Kampala Audiology and Speech Centre, Maria serves as the first point of contact for clients and visitors, ensuring a welcoming and professional environment. She handles a variety of administrative tasks, including managing the reception area, answering and directing phone calls, scheduling appointments, and maintaining office supplies. Additionally, she is responsible for customer service, addressing inquiries and resolving issues promptly. Maria also coordinates communication between staff and clients, assists with billing and invoicing, and support marketing efforts by managing the company’s online presence and social media accounts.